[Incident] Silverstripe Cloud Dashboard service degradation

UPDATE: The Silverstripe Cloud (SC) Dashboard is showing positive signs of recovery, with reports of successful deployments and restored access to silverstripe.cloud. Platform Operations continues to monitor the service to ensure stability and a return to normal operations.


We thank you for your continued patience.


Kind regards,

Silverstripe Service Desk


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UPDATE: The Silverstripe Cloud (SC) Dashboard service is restarting to apply additional capacity and support ongoing deployment requirements.


Thank you for your patience.


Kind regards,

Silverstripe Service Desk
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UPDATE: Capacity planning for the Silverstripe Cloud (SC) Dashboard is underway to support ongoing deployment requirements.


Further updates will be shared as appropriate.


Thank you for your patience.


Kind regards,

Silverstripe Service Desk



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Kia ora Silverstripe Cloud customers,


We have received further reports of issues accessing silverstripe.cloud this morning and have resumed our investigation.


Our Platform Operations team is actively investigating the reported issues.


We will provide further updates as more information becomes available.


Please note that while we investigate the disruption affecting silverstripe.cloud, your environments remain unaffected.


Kind regards,

Silverstripe Service Desk